Breakfast Briefing
Sharing Good Practice
at MoD Abbey Wood, Bristol
on 16 February at 8.30 to 10.30 am

Brigadier Boswell is pleased to announce the next
in the series of breakfast briefings.

This event is sponsored by Atkins and is carried out
in association with UKCeB 

To be held in Neighbourhood 4  Street 301

Bacon rolls will be available on arrival

 Four excellent speakers will each give a brief talk about examples of good practice in four critical areas .This will be followed  by a Question and Answer session,
 chaired by the Brigadier

 

More details are available at www.ukceb.org

 

Places are limited.  MoD staff should apply using the Abbey Wood events booking system and industry personnel can email Suzette Ward at suzette.ward@ukceb.org to reserve their place. See below logos for more information on the day

 

 

 

 

Sharing Good Practice

The UK Supportability Engineering (ILS) Working Group (SEIWG) is a joint MOD/Industry forum of the UK Council for Electronic Business (UKCeB) has identified a need to share good practice to drive more rapid evolution of Supportability Engineering. This vital area of defence engineering is developing fast as we adapt to new operational demands, new standards and the need to do more with less.

We have carried out a project to capture and share good practice using graduate or developing engineers from a range of defence companies (three systems suppliers and two technical consultancies, plus recent participation from MOD). These engineers consulted internally with ILS/Supportability Engineering staff to identify potential good practices within their companies. They then came together as a group (facilitated by senior staff from SEIWG) to review and discuss what they had found. The best ideas were developed into short papers and will be made available online for all participating companies.

We see two important benefits from this approach:

1. The companies involved have total control over the information released, and only their own staff would be gathering information within their company.
2. It engages junior staff in a positive way in this important area and provides professional development– perhaps leading to the Supportability Engineering managers of tomorrow.

We have now completed the first round of this investigation and the participants would like to present their results– i.e. what they have found as good practice in the following areas of Supportability:

• Competence Framework
• Key Performance Indicators
• DRACAS/FRACAS
• Integration (including Configuration Control)

We hope that this process will continue with a further round to address other areas, and to involve a wider range of companies.

 

Competence Framework for Personal Development in SE/ILS- Aaron Harding ATKINS

The group carried out a survey of supportability competence framework practices within their own organisations, i.e. How is competence recorded, measured and developed to meet business needs?

The survey, carried out across two large consultancies and 3 Systems Suppliers, compared practices under 11 topic headings and identified potential good practice. When merged together this may provide a basis for a best practice competence framework.

 

Key Performance Indicators for TLS - Eliska Vyoralava – BAE SYSTEMS

Aircraft availability contracts are very important and high value contracts, and therefore their performance needs to be measured very closely and effectively. A good practice was found regarding the measurement of the Key Performance Indicators (KPIs) that suits both the customer and the contractor, one that is easily linked to a changing level of responsibility and risk, and that is directly linked to profit.

 

DRACAS/FRACAS– Monitoring TLS – Oliver Markwardt BMT RCL

Errors and Incidents are inevitable within a product or system, so organisations need a clear, systematic approach for addressing the incidents to ensure Corrective Action processes have a positive effect on future performance. The UKCeB working group has consolidated the varied the DRACAS/FRACAS Corrective Action processes and will present the best practice approach, based on case studies, for the roadmap to success."

 

Integration of TLS Information – to include Configuration Control – David Gethin, BAE SYSTEMS

“These Tech Pubs are not accurate” or “Why isn’t this piece of support equipment delivered yet” are statements that no supplier wants to hear from their customer. The root cause is often a lack of high-quality integration along with sound configuration of support information. This presentation will use real examples to examine some of the pitfalls and show how good practice has overcome these.